Shipping Policy

Shipping Policy – Chottomate

At Chottomate, we offer worldwide shipping so you can enjoy our unique phone cases no matter where you are! Please review our shipping policy before placing an order.

Shipping Time

• Orders are processed within 1-3 business days.

• Delivery times vary based on location and typically take 3 to 29 days.

Shipping Fees

• Shipping costs range from $4 to $50, depending on your location.

• The exact shipping fee will be calculated at checkout.

International Shipping

• We ship to most countries worldwide.

• International orders may be subject to customs fees or import duties, which are the responsibility of the buyer.

• Delivery times may be affected by customs clearance or local courier delays.

Shipping Restrictions

• We currently do not ship to certain countries due to shipping limitations or restrictions.

• If we are unable to ship to your location, you will be notified at checkout.

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email.

• You can track your package through our website or the courier’s tracking system.

No Returns or Exchanges

• All sales are final—we do not accept returns or exchanges.

• If your item arrives damaged or defective, please contact our support team within 48 hours of delivery with photos of the issue, and we will assist you.

• We are not responsible for incorrect shipping addresses provided at checkout.

If you have any questions regarding your order, feel free to reach out to our customer support team.